October 24, 2020
Dear Cedarbrook of Bloomfield Hills Residents, Families and Team Members:
In the interest of safety, Cedarbrook has been continuing its aggressive COVID-19 surveillance testing of all residents and team members. With your help, our efforts have resulted in little to no COVID-19 cases at Cedarbrook communities for the past several months. As you have seen from the recent vacating of the Governor's executive orders and in our recent alerts, the rules and regulations continue to evolve, changing the reporting requirements and visiting restrictions for senior living communities.
Oakland County is experiencing a large increase in the 7-day average for COVID positive cases and is classified as a Risk Level D. Cedarbrook is now required to notify all staff and residents of any positive COVID-19 case. To comply with the new requirements, we are providing this notice that a single staff member tested positive for COVID-19. Consistent with our best practices, this team member is not currently working in our community and will not return until testing negative. While it is not a requirement of the State or other agencies, Cedarbrook requires a negative test results prior to returning to work is for the protection of other team members and residents. As has been our policy, we will not disclose any information regarding this team member to maintain their privacy and maintain HIPAA requirements.
Additionally, the new orders from the Michigan Department of Health and Human Services ("MDHHS"), requires Cedarbrook to cease all visitation for a minimum of 14 days. We apologize for this inconvenience, but Cedarbrook is required to comply with these orders. In the meantime, please continue to utilize the virtual visitation opportunities we have available to stay connected with your loved ones. We will notify you as soon as in person visitation can resume.
_________________________________
Family, Friends and Resident Call Center & Email Address:
Cedarbrook families, friends and residents can reach out to our call center or email address with questions and concerns by either calling our family COVID-19 information line at (248) 239-0616 or sending an email to family@cedarbrookseniorliving.com.
We have set up this phone line and email address in order to communicate with you as efficiently as possible while the Cedarbrook team is focused on taking care of your loved ones. We have 6 people dedicated to the hotline. Please be patient if your call goes to voicemail - our team will respond as soon as they are able.
Please do not contact the community directly.
Cedarbrook Team Member Call Center & Email Address:
Our Cedarbrook team members can contact us by either calling (248) 292-8475 or sending an email to team@cedarbrookseniorliving.com with any concerns or questions.
Please do not contact the community directly.
_________________________________
October 22, 2020
Dear Cedarbrook Residents, Families and Team Members:
Below is our weekly CSL Alert. These alerts will continue to be published on Thursdays.
If you have more questions after reading this summary, please reach out to a Cedarbrook team member on the appropriate information hotline (phone numbers are below) and we will answer your questions as quickly as possible.
_________________________________
Current Events:
Michigan Department of Health and Human Services (MDHHS):
On October 6, 2020, MDHHS issued an Emergency Order which continues restrictions on interior visitation to residential care facilities. This Emergency Order continues thru October 25, 2020.
Yesterday, MDHHS came out with a new Emergency Order pertaining to visitation. This new Order goes into effect on October 26, 2020. Under this new Order, indoor visitation will be allowed under very strict requirements. The requirements of the Order will vary depending upon the current County Risk Levels as defined by the Michigan Safe Start guidelines. Currently, both Oakland and Wayne counties are at Risk Level D.
To comply with the Order, we have extensive physical space preparation and staff training to complete. Therefore, barring any changes to the Order, the County Risk Level or a positive test result from a resident or team member, our current plan is to begin indoor visitation on Wednesday, November 4, 2020.
Risk Level D - Indoor visitation requirements include:
- All visitors must present evidence of a recent negative COVID-19 test. This test must have been administered within 72 hours of the scheduled visit. For example, if you plan to visit on Thursday, you will need to have been tested on Tuesday or Wednesday and present confirmation of your negative test result to our Concierge at check-in.
- The community you plan to visit must not have had a new resident or team member positive test result for the 14 days before the date indoor visitation is scheduled to occur.
- Visitors must wear PPE. For Cedarbrook, this means, at a minimum, you must wear an ASTM Level 2 or 3 surgical mask while in our building. These are the same masks that we require our residents and staff to wear while in the building. Cloth masks or masks with valves will not be permitted. To locate a supplier of the required masks for Cedarbrook visitation, enter keywords ASTM Level 2 mask or ASTM Level 3 mask in your browser search engine. They are available thru Amazon.
Similar to our current outdoor visitation program, the following additional requirements must be followed:
- Visits MUST be scheduled via Sign-Up Genius and visits will be limited to 45 minutes.
- Indoor visitation will be limited to the same days and times as our current outdoor visitation schedule and is subject to change.
- Indoor visitation will take place only in certain designated common areas within the community. Visitors will not be allowed to visit in resident apartments and will not be allowed to leave the designated visitation areas.
- Upon arriving at the community, visitors must check in with the concierge 15 minutes before your scheduled visitation time. Your temperature will be taken and must be below 100 degrees to visit. You must also pass all screening questions.
- No more than two visitors per time slot will be allowed and you must maintain 6’ of social distancing at all times.
-Wash/sanitize hands before and after each visit.
- No pets are allowed.
- At the conclusion of your visit, we will be cleaning the area and ask that you promptly sign out at the concierge desk.
Please help us make visitation work for all our families and only sign up for one visit to each resident per week. The only exception to this request is, in the event a time slot remains open one hour or less prior to the start time, you may sign up for that slot. IMPORTANT: If you reserve one of these last-minute slots, please call your community concierge to let them know so we can be sure your loved one is ready for your visit.
In an effort to ensure that everyone has the opportunity to visit their loved ones, Cedarbrook reserves the right to cancel any reservation.
Outdoor Visitation for Winter:
We have also developed a plan to continue outdoor visitation throughout the winter. Next week, we will take delivery of the first of 6 igloos (similar to those used by restaurants during the winter). All igloos are expected to be received by mid-November and we will set them up as quickly as possible. We will have more updates once we have shipping confirmation from the manufacturer.
Free COVID-19 Test Sites:
If you or a loved one is sick or experiencing symptoms of COVID-19, the following link will direct you to the State of Michigan website and their list of locations where you can get tested at no charge:
https://www.michigan.gov/coronavirus/0,9753,7-406-99891_99912---,00.html
_________________________________
Cedarbrook - General:
COVID-19 Update:
As of today, we have no confirmed COVID-19 cases at Cedarbrook of Bloomfield Hills or Cedarbrook of Rochester. Two independent living residents at Cedarbrook of Northville have tested positive for COVID-19. These residents are asymptomatic and have agreed to self-isolate in their apartments until negative COVID-19 tests are received. To continue to maintain privacy, we cannot – and will not – disclose the names of these residents.
This serves as a reminder to us all to continue to be diligent in following all safety measures that have been put in place for the protection of all. Please continue to maintain social distance, wear a mask, and wash your hands frequently.
In compliance with the MDHHS Order issued October 6, 2020, we are required to suspend outdoor visitation for the Northville independent living residents until we once again have no COVID-19 positive residents. Assisted living and memory care visitations at Northville will continue as scheduled.
COVID-19 Testing Strategy:
We will continue to coordinate with our preferred physician and Medical Director to test all consenting Cedarbrook residents and all Cedarbrook team members approximately twice per month.
We plan to continue this testing program until a proven COVID-19 vaccine is available to all residents and team members.
Limited Outdoor Visitation:
We regularly monitor weather conditions and will cancel visitations when our resident’s safety is at risk. Each resident has a different tolerance for the Fall temperatures; therefore, we ask that you consider the temperature threshold of your loved one and cancel if the weather is too cold for them. Thank you for your patience and understanding as we continue to work through this together.
As a reminder, a maximum of two visitors per resident are allowed. This is for the safety of our residents, team members and visitors.
Sign-Up Genius links for each community are below. All reservation/visitation instructions and requirements can be found on Sign-Up Genius.
As mentioned above and in compliance with the MDHHS Order issued October 6, 2020, we are required to suspend outdoor visitation for the Northville independent living residents until we once again have no COVID-19 positive residents. Assisted living and memory care visitations at Northville will continue as scheduled.
_________________________________
Cedarbrook of Northville Outdoor Visitation Sign-Up:
At Cedarbrook of Northville, there is a visitation area for independent living and assisted living – and a separate visitation area for memory care.
To sign up to visit a Northville resident who lives in assisted living, please follow this link:
https://www.signupgenius.com/go/cedarbrookNorthville
To sign up to visit a Northville resident who lives in memory care, please follow this link:
https://www.signupgenius.com/go/cedarbrookNorthvillepurple
_________________________________
Cedarbrook of Rochester Outdoor Visitation Sign-Up:
At Cedarbrook of Rochester, all visitation is happening in the same area. To sign up to visit any Rochester resident, please follow this link:
https://www.signupgenius.com/go/cedarbrookRochester
_________________________________
Cedarbrook of Bloomfield Hills Outdoor Visitation Sign-Up:
At Cedarbrook of Bloomfield Hills, there are three separate visitation areas: one for independent living, one for assisted living/nursing home and one for memory care.
To sign up to visit a Bloomfield Hills resident who lives in independent living, please follow this link:
https://www.signupgenius.com/go/CedarbrookBloomfieldHills
To sign up to visit a Bloomfield Hills resident who lives in assisted living or in the nursing home, please follow this link:
https://www.signupgenius.com/go/BloomfieldHillsGrey
To sign up to visit a Bloomfield Hills resident who lives in memory care, please follow this link:
https://www.signupgenius.com/go/BloomfieldHillsPurple
_________________________________
Cedarbrook of Bloomfield Hills:
High traffic areas were fogged Tuesday.
COVID-19 Summary for Bloomfield Hills:
Confirmed cases residing in the community:
Independent Living: 0
Assisted Living: 0
Memory Care: 0
Nursing Home: 0
_________________________________
Cedarbrook of Northville:
The lobby was fogged Monday.
COVID-19 Summary for Northville:
Confirmed cases residing in the community:
Independent Living: 2
Assisted Living: 0
Memory Care: 0
_________________________________
Cedarbrook of Rochester:
High traffic areas were fogged Monday.
COVID-19 Summary for Rochester:
Confirmed cases residing in the community:
Independent Living: 0
Assisted Living: 0
Memory Care: 0
_________________________________
Cedarbrook Communications:
You can review our previous CSL Alerts updates by visiting CSLAlerts.com.
For urgent communication, we will notify you through our emergency communication channels, including phone notifications.
For non-urgent updates, we will update the CSLAlerts.com web site on Thursdays by 3:00 PM EDT. For these, you will receive emails and/or texts depending on the contact information that we have for you.
Family, Friends and Resident Call Center & Email Address:
Cedarbrook families, friends and residents can reach out to our call center or email address with questions and concerns by either calling our family COVID-19 information line at (248) 239-0616 or sending an email to family@cedarbrookseniorliving.com.
We have set up this phone line and email address in order to communicate with you as efficiently as possible while the Cedarbrook team is focused on taking care of your loved ones. We have 6 people dedicated to the hotline. Please be patient if your call goes to voicemail - our team will respond as soon as they are able.
Please do not contact the community directly.
Cedarbrook Team Member Call Center & Email Address:
Our Cedarbrook team members can contact us by either calling (248) 292-8475 or sending an email to team@cedarbrookseniorliving.com with any concerns or questions.
Please do not contact the community directly.
_________________________________
October 15, 2020
Dear Cedarbrook Residents, Families and Team Members:
Below is our weekly CSL Alert. These alerts will continue to be published on Thursdays.
If you have more questions after reading this summary, please reach out to a Cedarbrook team member on the appropriate information hotline (phone numbers are below) and we will answer your questions as quickly as possible.
_________________________________
Current Events:
Executive Orders:
On October 9, 2020, the State of Michigan Supreme Court issued a ruling on the legality of Governor Whitmer’s ongoing Executive Orders. After reviewing the Supreme Court ruling, as well as the other governmental and regulatory requirements placed upon our industry, Cedarbrook will continue operating under our current policies and procedures, including the limitations on indoor visitation.
Since the Supreme Court Order was issued, there has been significant industry and regulatory confusion as to what this means for our industry. We will continuously monitor changes in governmental directives and industry best practices and will adjust our procedures in the future as required.
Michigan Department of Health and Human Services (MDHHS):
On October 6, 2020, MDHHS issued an Emergency Order which continues restrictions on interior visitation to residential care facilities. This Emergency Order continues until October 30, 2020. Exterior visitation is allowed under this Order. Our understanding is that our current outdoor visitation procedures meet the requirements of this Order. A new requirement of this Order is that outdoor visitation must be suspended should the community experience even one case of COVID-19.
_________________________________
Cedarbrook - General:
COVID-19 Update:
As of today, we have no confirmed COVID-19 cases at Cedarbrook of Bloomfield Hills or Cedarbrook of Rochester. An independent living resident at Cedarbrook of Northville has tested positive for COVID-19. This resident is asymptomatic and has agreed to self-isolate in their apartment until a negative COVID-19 test is received. To continue to maintain privacy, we cannot – and will not – disclose the name of the resident.
This serves as a reminder to us all to continue to be diligent in following all safety measures that have been put in place for the protection of all. Please continue to maintain social distance, wear a mask, and wash your hands frequently.
As mentioned above in the MDHHS section of this Alert, because of the positive test result in independent living at Cedarbrook of Northville, we are required to suspend outdoor visitation for the Northville independent living residents until we once again have no COVID-19 positive residents. Assisted living and memory care visitations at Northville will continue as scheduled.
_________________________________
COVID-19 Testing Strategy:
We will continue to coordinate with our preferred physician and Medical Director to test all consenting Cedarbrook residents and all Cedarbrook team members approximately twice per month.
We plan to continue this testing program until a proven COVID-19 vaccine is available to all residents and team members.
_________________________________
Limited Outdoor Visitation:
We regularly monitor weather conditions and will cancel visitations when our resident’s safety is at risk. Each resident has a different tolerance for the Fall temperatures; therefore, we ask that you consider the temperature threshold of your loved one and cancel if the weather is too cold for them. Thank you for your patience and understanding as we continue to work through this together.
We fully recognize the desire of our families to continue to visit with their loved ones as colder temperatures approach and our current outdoor tent visitation becomes impractical. We are currently working on a solution to this challenge and we will have more information for you in the next couple of weeks.
As a reminder, a maximum of two visitors per resident are allowed. This is for the safety of our residents, team members and visitors.
Sign-Up Genius links for each community are below. All reservation/visitation instructions and requirements can be found on Sign-Up Genius.
As mentioned above in the MDHHS section of this Alert, because of the positive test result in independent living at Cedarbrook of Northville, we are required to suspend outdoor visitation for the independent living residents until we once again have no COVID-19 positive residents. Assisted living and memory care visitations at Northville continue and you can sign up below to visit residents in AL and MC at that community.
_________________________________
Cedarbrook of Northville Outdoor Visitation Sign-Up:
At Cedarbrook of Northville, there is a visitation area for independent living and assisted living – and a separate visitation area for memory care.
To sign up to visit a Northville resident who lives in assisted living, please follow this link:
https://www.signupgenius.com/go/cedarbrookNorthville
To sign up to visit a Northville resident who lives in memory care, please follow this link:
https://www.signupgenius.com/go/cedarbrookNorthvillepurple
_________________________________
Cedarbrook of Rochester Outdoor Visitation Sign-Up:
At Cedarbrook of Rochester, all visitation is happening in the same area. To sign up to visit any Rochester resident, please follow this link:
https://www.signupgenius.com/go/cedarbrookRochester
_________________________________
Cedarbrook of Bloomfield Hills Outdoor Visitation Sign-Up:
At Cedarbrook of Bloomfield Hills, there are three separate visitation areas: one for independent living, one for assisted living/nursing home and one for memory care.
To sign up to visit a Bloomfield Hills resident who lives in independent living, please follow this link:
https://www.signupgenius.com/go/CedarbrookBloomfieldHills
To sign up to visit a Bloomfield Hills resident who lives in assisted living or in the nursing home, please follow this link:
https://www.signupgenius.com/go/BloomfieldHillsGrey
To sign up to visit a Bloomfield Hills resident who lives in memory care, please follow this link:
https://www.signupgenius.com/go/BloomfieldHillsPurple
_________________________________
Cedarbrook of Bloomfield Hills:
The lobby was fogged Monday.
COVID-19 Summary for Bloomfield Hills:
Confirmed cases residing in the community:
Independent Living: 0
Assisted Living: 0
Memory Care: 0
Nursing Home: 0
_________________________________
Cedarbrook of Northville:
High traffic areas were fogged Tuesday.
COVID-19 Summary for Northville:
Confirmed cases residing in the community:
Independent Living: 1
Assisted Living: 0
Memory Care: 0
_________________________________
Cedarbrook of Rochester:
The lobby was fogged Monday.
COVID-19 Summary for Rochester:
Confirmed cases residing in the community:
Independent Living: 0
Assisted Living: 0
Memory Care: 0
_________________________________
Cedarbrook Communications:
You can review our previous CSL Alerts updates by visiting CSLAlerts.com.
For urgent communication, we will notify you through our emergency communication channels, including phone notifications.
For non-urgent updates, we will update the CSLAlerts.com web site on Thursdays by 3:00 PM EDT. For these, you will receive emails and/or texts depending on the contact information that we have for you.
Family, Friends and Resident Call Center & Email Address:
Cedarbrook families, friends and residents can reach out to our call center or email address with questions and concerns by either calling our family COVID-19 information line at (248) 239-0616 or sending an email to family@cedarbrookseniorliving.com.
We have set up this phone line and email address in order to communicate with you as efficiently as possible while the Cedarbrook team is focused on taking care of your loved ones. We have 6 people dedicated to the hotline. Please be patient if your call goes to voicemail - our team will respond as soon as they are able.
Please do not contact the community directly.
Cedarbrook Team Member Call Center & Email Address:
Our Cedarbrook team members can contact us by either calling (248) 292-8475 or sending an email to team@cedarbrookseniorliving.com with any concerns or questions.
Please do not contact the community directly.
_________________________________
October 8, 2020
Dear Cedarbrook Residents, Families and Team Members:
Below is our weekly CSL Alert. These alerts will continue to be published on Thursdays.
If you have more questions after reading this summary, please reach out to a Cedarbrook team member on the appropriate information hotline (phone numbers are below) and we will answer your questions as quickly as possible.
_________________________________
Current Events:
Executive Orders:
As you are probably aware, last Friday the State of Michigan Supreme Court issued a ruling on the legality of Governor Whitmer’s ongoing Executive Orders. After reviewing the Supreme Court ruling, as well as the other governmental and regulatory requirements placed upon our industry, Cedarbrook will continue operating under our current policies and procedures, including the limitations on indoor visitation.
Since the Supreme Court Order was issued, there has been significant industry and regulatory confusion as to what this means for our industry. We will continuously monitor changes in governmental directives and industry best practices and will adjust our procedures in the future as required.
Michigan Department of Health and Human Services (MDHHS):
On Tuesday, MDHHS issued an Emergency Order which continues restrictions on interior visitation to residential care facilities. This Emergency Order continues until October 30, 2020. Exterior visitation is allowed under this Order. Our understanding is that our current outdoor visitation procedures meet the requirements of this Order. A new requirement of this Order is that outdoor visitation must be suspended should the community experience even one case of COVID-19.
_________________________________
Cedarbrook - General:
COVID-19 Update:
As of today, we have no confirmed COVID-19 cases at any Cedarbrook community.
COVID-19 Testing Strategy:
We will continue to coordinate with our preferred physician and Medical Director to test all consenting Cedarbrook residents and all Cedarbrook team members approximately twice per month.
We plan to continue this testing program until a proven COVID-19 vaccine is available to all residents and team members.
Limited Outdoor Visitation:
We regularly monitor weather conditions and will cancel visitations when our resident’s safety is at risk. Each resident has a different tolerance for the Fall temperatures; therefore, we ask that you consider the temperature threshold of your loved one and cancel if the weather is too cold for them. Thank you for your patience and understanding as we continue to work through this together.
We fully recognize the desire of our families to continue to visit with their loved ones as colder temperatures approach and our current outdoor tent visitation becomes impractical. We are currently working on a solution to this challenge and we will have more information for you in the next couple of weeks.
As a reminder, a maximum of two visitors per resident are allowed. This is for the safety of our residents, team members and visitors.
Sign-Up Genius links for each community are below. All reservation/visitation instructions and requirements can be found on Sign-Up Genius.
_________________________________
Cedarbrook of Northville Outdoor Visitation Sign-Up:
At Cedarbrook of Northville, there is a visitation area for independent living and assisted living – and a separate visitation area for memory care.
To sign up to visit a Northville resident who lives in independent or assisted living, please follow this link:
https://www.signupgenius.com/go/cedarbrookNorthville
To sign up to visit a Northville resident who lives in memory care, please follow this link:
https://www.signupgenius.com/go/cedarbrookNorthvillepurple
_________________________________
Cedarbrook of Rochester Outdoor Visitation Sign-Up:
At Cedarbrook of Rochester, all visitation is happening in the same area. To sign up to visit any Rochester resident, please follow this link:
https://www.signupgenius.com/go/cedarbrookRochester
_________________________________
Cedarbrook of Bloomfield Hills Outdoor Visitation Sign-Up:
At Cedarbrook of Bloomfield Hills, there are three separate visitation areas: one for independent living, one for assisted living/nursing home and one for memory care.
To sign up to visit a Bloomfield Hills resident who lives in independent living, please follow this link:
https://www.signupgenius.com/go/CedarbrookBloomfieldHills
To sign up to visit a Bloomfield Hills resident who lives in assisted living or in the nursing home, please follow this link:
https://www.signupgenius.com/go/BloomfieldHillsGrey
To sign up to visit a Bloomfield Hills resident who lives in memory care, please follow this link:
https://www.signupgenius.com/go/BloomfieldHillsPurple
_________________________________
Cedarbrook of Bloomfield Hills:
The lobby was fogged Monday.
COVID-19 Summary for Bloomfield Hills:
Confirmed cases residing in the community:
Independent Living: 0
Assisted Living: 0
Memory Care: 0
Nursing Home: 0
_________________________________
Cedarbrook of Northville:
The lobby was fogged Monday.
COVID-19 Summary for Northville:
Confirmed cases residing in the community:
Independent Living: 0
Assisted Living: 0
Memory Care: 0
_________________________________
Cedarbrook of Rochester:
The lobby was fogged Monday.
COVID-19 Summary for Rochester:
Confirmed cases residing in the community:
Independent Living: 0
Assisted Living: 0
Memory Care: 0
_________________________________
Cedarbrook Communications:
You can review our previous CSL Alerts updates by visiting CSLAlerts.com.
For urgent communication, we will notify you through our emergency communication channels, including phone notifications.
For non-urgent updates, we will update the CSLAlerts.com web site on Thursdays by 3:00 PM EDT. For these, you will receive emails and/or texts depending on the contact information that we have for you.
Family, Friends and Resident Call Center & Email Address:
Cedarbrook families, friends and residents can reach out to our call center or email address with questions and concerns by either calling our family COVID-19 information line at (248) 239-0616 or sending an email to family@cedarbrookseniorliving.com.
We have set up this phone line and email address in order to communicate with you as efficiently as possible while the Cedarbrook team is focused on taking care of your loved ones. We have 6 people dedicated to the hotline. Please be patient if your call goes to voicemail - our team will respond as soon as they are able.
Please do not contact the community directly.
Cedarbrook Team Member Call Center & Email Address:
Our Cedarbrook team members can contact us by either calling (248) 292-8475 or sending an email to team@cedarbrookseniorliving.com with any concerns or questions.
Please do not contact the community directly.
_________________________________
October 5, 2020
Dear Cedarbrook Residents, Families and Team Members:
With the events of the last few days, we felt that we should issue a special CSL Alert to address questions that we received over the weekend.
As we have stressed throughout the pandemic, Cedarbrook’s goal is to protect our residents, families, and team members from COVID-19 as much as reasonably possible. Over the last three months, through the hard work of our team members and in conjunction with our residents and family members, we have successfully prevented the spread of COVID-19 in our buildings. Our future success depends upon our continued diligence.
We can never be 100% certain that we will prevent the virus from getting into our buildings but, with your continued help and understanding, we can significantly improve our chances.
As you are probably aware, last Friday, the State of Michigan Supreme Court issued a ruling on the legality of Governor Whitmer’s ongoing Executive Orders:
While the Executive Orders created certain operational requirements for senior housing operators, please remember that there are also a myriad of local, state and federal guidelines and mandates that we must follow in our continued efforts to protect residents and team members from COVID-19 exposure. All of these directives evolve regularly as the experts learn more about controlling the virus.
After reviewing the Supreme Court ruling as well as the other governmental and regulatory requirements placed upon our industry, Cedarbrook will continue operating under our current policies and procedures, including the limitations on indoor visitation.
We will continuously monitor changes in governmental directives and industry best practices and will adjust our procedures in the future as required.
We fully recognize the desire of our families to continue to visit with their loved ones as colder temperatures approach and our current outdoor tent visitation becomes impractical. We are currently working on a solution to this challenge and we will have more information for you in the next couple of weeks.
_________________________________
Family, Friends and Resident Call Center & Email Address:
Cedarbrook families, friends and residents can reach out to our call center or email address with questions and concerns by either calling our family COVID-19 information line at (248) 239-0616 or sending an email to family@cedarbrookseniorliving.com.
We have set up this phone line and email address in order to communicate with you as efficiently as possible while the Cedarbrook team is focused on taking care of your loved ones. We have 6 people dedicated to the hotline. Please be patient if your call goes to voicemail - our team will respond as soon as they are able.
Please do not contact the community directly.
Cedarbrook Team Member Call Center & Email Address:
Our Cedarbrook team members can contact us by either calling (248) 292-8475 or sending an email to team@cedarbrookseniorliving.com with any concerns or questions.
Please do not contact the community directly.
_________________________________
October 1, 2020
Dear Cedarbrook Residents, Families and Team Members:
Below is our weekly CSL Alert. These alerts will continue to be published on Thursdays.
If you have more questions after reading this summary, please reach out to a Cedarbrook team member on the appropriate information hotline (phone numbers are below) and we will answer your questions as quickly as possible.
_________________________________
Current Events:
Executive Orders:
Governor Whitmer has issued Executive Order 2020-188, prohibiting indoor visitation at senior communities through October 27, 2020:
https://www.michigan.gov/whitmer/0,9309,7-387-90499_90705-540834--,00.html
_________________________________
Cedarbrook - General:
Alzheimer's Association “Walk to End Alzheimer's”
Our community fundraising events were a great success! Cedarbrook raised a total of $11,000 because of your generous donations – thank you!!!
_________________________________
COVID-19 Update:
As of today, we have no confirmed COVID-19 cases at any Cedarbrook community.
IMPORTANT: As a reminder to Cedarbrook residents who venture outside our community: It is critically important that you remain diligent in following safety measures at all times in an effort to protect yourself and mitigate the possibility of bringing the virus back to our community upon your return. We are all making sacrifices and rely on each other to keep our community safe. Please continue to maintain social distance, wear a mask, and wash your hands frequently.
COVID-19 Testing Strategy:
We will continue to coordinate with our preferred physician and Medical Director to test all consenting Cedarbrook residents and all Cedarbrook team members approximately twice per month.
We plan to continue this testing program until a proven COVID-19 vaccine is available to all residents and team members.
_________________________________
Limited Outdoor Visitation:
Indoor visitation to senior living communities remains restricted through at least October 27th. Therefore, our outdoor visitation program continues.
We regularly monitor temperature forecasts and may cancel certain visitation time slots for safety reasons if the heat index and/or air quality conditions warrant. If you plan to visit on a warm day, please consider reducing the length of your visit – or cancelling it – in order to protect your loved one.
We regularly monitor weather conditions and will cancel visitations when our resident’s safety is at risk. Each resident has a different tolerance for the fall temperatures therefore, we ask that you consider the temperature threshold of your loved one and cancel if the weather is too cold for them. Thank you for your patience and understanding as we continue to work through this together.
As a reminder, a maximum of two visitors per resident are allowed. This is for the safety of our residents, team members and visitors.
Sign-Up Genius links for each community are below. All reservation/visitation instructions and requirements can be found on Sign-Up Genius.
_________________________________
Cedarbrook of Northville Outdoor Visitation Sign-Up:
At Cedarbrook of Northville, there is a visitation area for independent living and assisted living – and a separate visitation area for memory care.
To sign up to visit a Northville resident who lives in independent or assisted living, please follow this link:
https://www.signupgenius.com/go/cedarbrookNorthville
To sign up to visit a Northville resident who lives in memory care, please follow this link:
https://www.signupgenius.com/go/cedarbrookNorthvillepurple
_________________________________
Cedarbrook of Rochester Outdoor Visitation Sign-Up:
At Cedarbrook of Rochester, all visitation is happening in the same area. To sign up to visit any Rochester resident, please follow this link:
https://www.signupgenius.com/go/cedarbrookRochester
_________________________________
Cedarbrook of Bloomfield Hills Outdoor Visitation Sign-Up:
At Cedarbrook of Bloomfield Hills, there are three separate visitation areas: one for independent living, one for assisted living/nursing home and one for memory care.
To sign up to visit a Bloomfield Hills resident who lives in independent living, please follow this link:
https://www.signupgenius.com/go/CedarbrookBloomfieldHills
To sign up to visit a Bloomfield Hills resident who lives in assisted living or in the nursing home, please follow this link:
https://www.signupgenius.com/go/BloomfieldHillsGrey
To sign up to visit a Bloomfield Hills resident who lives in memory care, please follow this link:
https://www.signupgenius.com/go/BloomfieldHillsPurple
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Don’t Keep Us a Secret – Check Out Our Referral Bonus Program:
We love our residents at Cedarbrook! Send your friends, family, co-workers, Facebook friends or anyone else to Cedarbrook during their search for a new home, and you will receive $1,000 off of your next rent payment once they have been with us for 30 days - it’s that easy! Reach out to your Cedarbrook marketing team for the details – they always love to hear from you and will be happy to discuss the details of this referral bonus program with you!
Don’t delay… the more you refer, the more you earn! So, help us to bring in some great new neighbors and earn a referral bonus at the same time!
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Cedarbrook of Bloomfield Hills:
High traffic areas were fogged Tuesday.
COVID-19 Summary for Bloomfield Hills:
Confirmed cases residing in the community:
Independent Living: 0
Assisted Living: 0
Memory Care: 0
Nursing Home: 0
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Cedarbrook of Northville:
The lobby was fogged Monday.
COVID-19 Summary for Northville:
Confirmed cases residing in the community:
Independent Living: 0
Assisted Living: 0
Memory Care: 0
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Cedarbrook of Rochester:
High traffic areas were fogged Monday.
COVID-19 Summary for Rochester:
Confirmed cases residing in the community:
Independent Living: 0
Assisted Living: 0
Memory Care: 0
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Cedarbrook Communications:
You can review our previous CSL Alerts updates by visiting CSLAlerts.com.
For urgent communication, we will notify you through our emergency communication channels, including phone notifications.
For non-urgent updates, we will update the CSLAlerts.com web site on Thursdays by 3:00 PM EDT. For these, you will receive emails and/or texts depending on the contact information that we have for you.
Family, Friends and Resident Call Center & Email Address:
Cedarbrook families, friends and residents can reach out to our call center or email address with questions and concerns by either calling our family COVID-19 information line at (248) 239-0616 or sending an email to family@cedarbrookseniorliving.com.
We have set up this phone line and email address in order to communicate with you as efficiently as possible while the Cedarbrook team is focused on taking care of your loved ones. We have 6 people dedicated to the hotline. Please be patient if your call goes to voicemail - our team will respond as soon as they are able.
Please do not contact the community directly.
Cedarbrook Team Member Call Center & Email Address:
Our Cedarbrook team members can contact us by either calling (248) 292-8475 or sending an email to team@cedarbrookseniorliving.com with any concerns or questions.
Please do not contact the community directly.
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Previous CSLAlerts Removed: March 2, 2020 - September 24, 2020
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